Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) is a premium-tier support plan designed for mission-critical deployments where even minimal downtime can lead to major business impact. This renewal ensures continued access to NVIDIAās top-tier enterprise expertise, providing 24x7 availability and a one-hour response time for Severity Level 1 cases.
With this plan, businesses can maintain uninterrupted productivity and ensure predictable total cost of ownership. The service also includes a 4-hour replacement response time, guaranteeing swift issue resolution and dependable system uptime. Renewing this service secures ongoing operational reliability and performance across NVIDIA enterprise deployments.
Key Benefits:
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Keeps systems optimally maintained with predictable TCO
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Offers dependable 24x7 technical support
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Features phone and replacement service with rapid response
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Ensures business continuity for mission-critical environments
| Specification | Details |
|---|---|
| SKU | 793-CU940Z+P2CMR19 |
| Service Type | Enterprise Business Critical Support (Renewal) |
| Support Coverage | 24x7 technical assistance |
| Response Time (Severity 1) | 1 hour |
| Replacement Service Response Time | 4 hours |
| Service Duration | 19 Months |
| Support Method | Phone and remote support |
| Intended For | Mission-critical enterprise deployments |
| Availability | For designated NVIDIA enterprise offerings |
| Benefits | Reliable performance, quick resolution, and predictable ownership cost |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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