Description
The NVIDIA Enterprise Business Critical Support (Renewal) – 20 Month Service is designed for organizations operating mission-critical environments that demand constant uptime and expert-level assistance. This premium service level provides 24x7 global support with a 1-hour response time for Severity Level 1 cases, ensuring your NVIDIA infrastructure remains optimized and fully operational.
With on-site service, phone support, and next-business-day response, this renewal service minimizes downtime and maximizes efficiency. NVIDIA Business Critical Support empowers IT teams to maintain business continuity, streamline technical issue resolution, and preserve system performance throughout the 20-month coverage period.
| Specification | Details |
|---|---|
| Brand | NVIDIA |
| Service Type | Enterprise Business Critical Support (Renewal) |
| Coverage Duration | 20 Months |
| Support Availability | 24x7 |
| Response Time (Severity 1) | 1 Hour |
| Service Delivery | On-site and Remote |
| Primary Support Channel | Phone Support |
| Response Time (General) | Next Business Day |
| Intended Use | Mission-Critical Enterprise Environments |
| Key Benefits | Minimizes downtime, ensures reliability, and provides expert-level technical support |
| SKU | 793-CU9NNZ+P2CMR20 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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