Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) – 22 Month plan delivers NVIDIA’s highest level of enterprise-grade support for mission-critical deployments. Designed to minimize downtime and ensure continuous operation, this premium support service provides 24x7 assistance and a one-hour response time for Severity Level 1 incidents.
With on-site support availability and next business day response times, enterprises can maintain optimal system performance, reliability, and productivity. This renewal service ensures seamless continuity for your NVIDIA infrastructure, offering predictable total cost of ownership and dependable assistance when every second counts.
| Specification | Description |
|---|---|
| Brand | NVIDIA |
| Service Type | Enterprise Business Critical Support (Renewal) |
| Service Level | Premium 24x7 Enterprise Support |
| Response Time | 1 Hour for Severity Level 1 Cases |
| Service Features | Phone Support, On-site Support, Next Business Day Response |
| Coverage Scope | Designated NVIDIA Enterprise Solutions |
| Service Duration | 22 Months |
| Availability | 24x7 Global Support |
| Target Use Case | Mission-Critical and High-Availability Environments |
| Support Continuity | Requires coverage for all deployed NVIDIA offerings |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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