Description
The NVIDIA Enterprise Business Critical Support service delivers premium-level assistance tailored for organizations that depend on mission-critical deployments. Designed to minimize downtime and business disruption, this support level provides 24x7 availability and a one-hour response time for Severity Level 1 cases. NVIDIA’s expert engineers help you maintain system stability and ensure business continuity through rapid response and proactive service engagement.
This 22-month renewal plan offers the assurance of continuous protection, dependable technical guidance, and consistent performance optimization across NVIDIA’s enterprise solutions.
Key Benefits:
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Gives you complete peace of mind and confidence in your results
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Features phone support service that helps you handle any mishaps
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4-Hour replacement service response time for timely completion with increased dependability
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22-Month service duration to ensure maximum productivity and deliver timely results
| Specification | Description |
|---|---|
| SKU | 793-CU940Z+P2CMR22 |
| Service Type | Enterprise Business Critical Support (Renewal) |
| Support Level | Premium, Mission-Critical |
| Support Availability | 24x7 Support Access |
| Response Time (Severity 1) | 1 Hour |
| Replacement Service Response | 4 Hours |
| Support Channel | Phone and Online Support |
| Service Duration | 22 Months |
| Coverage Scope | Applicable to designated NVIDIA Enterprise offerings |
| Primary Benefit | Minimizes downtime and ensures continuous business operation |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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