Description
The NVIDIA Enterprise Business Critical Support (BCS) – 23 Month Renewal provides continuous, high-priority coverage designed for mission-critical operations that cannot afford downtime. This premium service ensures 24x7 access to NVIDIA experts with rapid one-hour response for Severity Level 1 incidents. Benefit from on-site support, proactive maintenance, and next-business-day resolution for maximum system uptime and dependability.
Maintain operational excellence, reduce business risk, and extend the value of your NVIDIA infrastructure with a predictable total cost of ownership through Business Critical Support.
Key Features:
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24x7 support for around-the-clock coverage and confidence.
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One-hour response for Severity Level 1 cases to minimize downtime.
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On-site support for direct assistance from NVIDIA-certified experts.
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Next Business Day response for rapid issue resolution.
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23-month renewal term to maintain continuous premium service.
| Specification | Description |
|---|---|
| SKU | 793-CU9NNZ+P2CMR23 |
| Service Type | Business Critical Support (Renewal) |
| Service Level | Premium, 24x7 Technical Support |
| Support Coverage | 24 hours a day, 7 days a week |
| Response Time | Next Business Day for general issues; 1-hour for Severity Level 1 |
| Service Delivery | On-site and Remote Support |
| Service Duration | 23 Months |
| Primary Features | Phone Support, Rapid Response, Proactive Maintenance |
| Intended For | Mission-Critical NVIDIA Enterprise Deployments |
| Benefits | Improved Reliability, Minimal Downtime, Predictable Cost of Ownership |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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