Description
Ensure uninterrupted performance with NVIDIA Enterprise Business Critical Support Services (Renewal) – 23 Month Service. This premium support plan is tailored for mission-critical deployments where even minimal downtime can lead to significant business disruption.
With 24x7 technical support, a one-hour response time for Severity Level 1 cases, and on-site service options, this renewal provides complete operational assurance. Maintain your NVIDIA enterprise systems with a predictable total cost of ownership, rapid issue resolution, and maximum system reliability throughout the 23-month coverage period.
Key Benefits:
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Keeps your system optimally maintained and protected
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Features phone support for dependable efficiency and peace of mind
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Includes on-site service for quick issue resolution
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Offers a 4-hour response time for critical cases
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Ensures operational continuity for 23 months
| Specification | Description |
|---|---|
| Service Type | Enterprise Business Critical Support – Renewal |
| SKU | 793-CU9N4Z+P2CMR23 |
| Service Duration | 23 Months |
| Support Availability | 24x7 |
| Response Time (Severity Level 1) | 1 Hour |
| On-Site Support | Included |
| Phone Support | Included |
| Service Response Time | 4 Hours |
| Service Coverage | For designated NVIDIA Enterprise offerings |
| Target Use Case | Mission-critical deployments requiring maximum uptime |
| Purchase Requirement | Must be applied to all NVIDIA offerings deployed with the solution |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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