Description
The NVIDIA Enterprise Business Critical Support Services (Renewal) delivers 25 months of uninterrupted, enterprise-grade technical assistance for mission-critical deployments. Tailored for environments where downtime directly impacts business performance, this premium service ensures rapid issue resolution and maximum operational continuity.
With 24x7 access to NVIDIA technical experts, one-hour response times for Severity Level 1 issues, and Next Business Day on-site support, your NVIDIA infrastructure stays optimized and resilient. This renewal extends protection and reliability, empowering your organization to maintain productivity and peace of mind through consistent, expert-driven support.
Key Benefits:
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Reliable enterprise-level support for all NVIDIA designated offerings
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24x7 access to technical experts with prioritized escalation paths
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Next Business Day service response for quick resolution and minimal downtime
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Phone and on-site support included for efficient issue management
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25-month renewal term ensures ongoing operational dependability
| Specification | Details |
|---|---|
| SKU | 793-CU9NNZ+P2CMR25 |
| Service Type | Enterprise Business Critical Support – Renewal |
| Service Duration | 25 Months |
| Support Availability | 24x7 Technical Assistance |
| Response Time (Severity Level 1) | 1 Hour |
| On-Site Support | Included |
| Phone Support | Included |
| Service Response Time | Next Business Day |
| Intended For | NVIDIA Enterprise Offerings |
| Service Coverage | Must be purchased for all NVIDIA components deployed with the solution |
| Purpose | Minimize downtime, ensure system reliability, maintain productivity |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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