Description
The NVIDIA Enterprise Business Critical Support Service with RMA (Renewal) delivers the highest level of enterprise-grade support for mission-critical deployments. Designed to minimize downtime and ensure seamless operations, this premium service provides 24x7 assistance and rapid response to Severity Level 1 cases within one hour. With on-site support and a 4-hour replacement service, NVIDIA ensures your systems remain fully operational with minimal disruption. This 25-month renewal extends your Business Critical Support coverage for continued reliability, expert help, and peace of mind.
| Specification | Details |
|---|---|
| SKU | 793-CU944Z+P2CMR25 |
| Service Type | Enterprise Business Critical Support with RMA (Renewal) |
| Support Level | Business Critical – Premium Tier |
| Service Duration | 25 Months |
| Support Availability | 24x7 |
| Response Time (Severity 1 Cases) | 1 Hour |
| Replacement Service Response Time | 4 Hours |
| Service Location | On-site |
| Support Features | Phone Support, Replacement Service |
| Purpose | Ensures optimal uptime and reliability for mission-critical deployments |
| Coverage Requirement | Must be purchased for all NVIDIA offerings in the deployed solution |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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