Description
Ensure uninterrupted operation of your mission-critical NVIDIA infrastructure with the NVIDIA Enterprise Business Critical Support Services (Renewal) – 26-Month Service. Designed for enterprise environments where downtime is not an option, this premium support level offers 24×7 assistance and rapid one-hour response times for Severity Level 1 incidents. With on-site expert availability, proactive problem resolution, and reliable phone support, NVIDIA’s Business Critical Support minimizes risk and maximizes uptime.
Perfect for organizations relying on NVIDIA’s advanced computing solutions, this 26-month renewal ensures business continuity, predictable maintenance costs, and peace of mind through superior technical expertise and expedited issue handling.
| Specification | Details |
|---|---|
| SKU | 793-CU9N4Z+P2CMR26 |
| Service Type | Business Critical Support (Renewal) |
| Coverage Duration | 26 Months |
| Support Availability | 24×7 (Round-the-Clock) |
| Response Time (Severity 1) | 1 Hour |
| On-Site Support | Yes – Expert On-Site Availability |
| Phone Support | Included |
| Service Response Time | 4 Hours |
| Deployment Scope | For designated NVIDIA Enterprise offerings |
| Primary Benefit | Rapid resolution and minimized downtime for mission-critical systems |
| Ideal For | Enterprises requiring continuous uptime and proactive support |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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