Description
Ensure uninterrupted performance for mission-critical operations with the NVIDIA Enterprise Business Critical Support Services Renewal (27-Month). Designed for organizations that demand maximum uptime, this premium service delivers 24/7 access to NVIDIA’s expert support engineers and a one-hour response time for Severity Level 1 issues.
With extended 27-month coverage, your systems stay secure, optimized, and supported by NVIDIA’s trusted enterprise-grade assistance—protecting your investment while maintaining business continuity.
Key Benefits:
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Provides continuous support for complex, business-critical deployments
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24/7 global access to NVIDIA support engineers
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1-hour response time for urgent issues (Severity 1)
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Includes phone support and on-site service options
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Extends protection and reliability for 27 months
| Specification | Description |
|---|---|
| SKU | 793-CU9N0Z+P2CMR27 |
| Service Type | Renewal |
| Service Level | Enterprise Business Critical Support |
| Support Availability | 24x7 (24 hours a day, 7 days a week) |
| Response Time (Severity 1) | 1 Hour |
| Support Channels | Phone Support |
| Service Features | Priority case handling, proactive maintenance, expert escalation |
| On-Site Support | Available |
| Duration | 27 Months |
| Target Users | Enterprise and mission-critical environments |
| Coverage Scope | All designated NVIDIA enterprise offerings |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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