Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) provides premium-level support tailored for organizations running mission-critical deployments. This service ensures maximum uptime and operational efficiency by offering 24x7 expert assistance and a one-hour response time for Severity Level 1 cases. Designed to minimize downtime, it includes advance replacement with a 4-hour response time and on-site support, ensuring rapid issue resolution and dependable performance.
With a 28-month service duration, this renewal plan delivers consistent, proactive maintenance and support for NVIDIA enterprise solutions, allowing your business to stay productive and protected with predictable ownership costs.
Key Benefits:
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Keeps your NVIDIA systems running optimally with 24x7 support.
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Features phone and on-site assistance for efficient problem resolution.
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Includes 4-hour advance replacement service for mission-critical reliability.
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Ensures uninterrupted productivity with a 28-month renewal coverage period.
| Specification | Description |
|---|---|
| SKU | 793-CU944Z+P2CMR28 |
| Service Type | Business Critical Support (Renewal) |
| Coverage Duration | 28 Months |
| Support Availability | 24x7 Access |
| Response Time (Severity 1) | 1 Hour |
| Replacement Service | Advance Replacement (4-Hour Response) |
| Service Delivery | On-Site |
| Support Method | Phone and On-Site |
| Ideal For | Mission-Critical Enterprise Deployments |
| Manufacturer | NVIDIA |
| Product Type | Service & Support |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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