Description
Ensure your NVIDIA deployments remain fully optimized with NVIDIA Enterprise Business Critical Support Services (Renewal) for 3 years. Designed for mission-critical environments, this premium support tier delivers 24x7 access to NVIDIA technical experts and a one-hour response time for Severity Level 1 cases. With proactive issue resolution, prioritized case handling, and dependable on-site service, you can safeguard uptime and operational continuity. Ideal for enterprises that require maximum reliability, efficiency, and peace of mind.
| Specification | Details |
|---|---|
| Brand | NVIDIA |
| Service Type | Enterprise Business Critical Support (Renewal) |
| Service Duration | 3 Years |
| Service Level | Business Critical |
| Availability | 24x7 Access to NVIDIA Support Engineers |
| Response Time (Severity 1) | 1 Hour |
| Service Features | Priority Case Handling, Proactive Resolution, On-Site Support |
| Support Channel | Phone and Online Support |
| On-Site Support | Available for Designated NVIDIA Offerings |
| Response Commitment | Next Business Day or 4-Hour Response Depending on Case Severity |
| Intended Use | Mission-Critical NVIDIA Deployments |
| SKU | 793-CU9NNZ+P2CMR36 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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