Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) – 35 Month package provides premium enterprise-level coverage designed for organizations that rely on mission-critical NVIDIA deployments. This renewal ensures seamless operations by offering 24x7 access to NVIDIA support engineers and a 1-hour response time for Severity Level 1 cases. With a 4-hour service response window and on-site technical assistance, it minimizes downtime and keeps your infrastructure performing at peak efficiency.
Ideal for enterprises that require continuous availability and maximum dependability, this service ensures uninterrupted productivity and optimized system health for the long term.
Key Benefits:
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24x7 expert technical support for mission-critical environments
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One-hour response time for top-severity cases
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On-site assistance and proactive troubleshooting
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Predictable, long-term service continuity for 35 months
| Specification | Details |
|---|---|
| Brand | NVIDIA |
| Service Type | Enterprise Business Critical Support – Renewal |
| Duration | 35 Months |
| Availability | 24x7 Support Access |
| Response Time (Severity Level 1) | 1 Hour |
| Service Response Time | 4 Hours |
| Support Channel | Phone and On-Site Support |
| Service Coverage | Designated NVIDIA Enterprise Offerings |
| Primary Benefit | Ensures uptime and operational reliability |
| Intended For | Mission-Critical Deployments |
| SKU | 793-CU9N4Z+P2CMR35 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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