Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) – 39 Month plan provides NVIDIA’s highest level of enterprise support, designed for organizations running mission-critical workloads where even brief downtime can cause major business disruptions. This service ensures your NVIDIA infrastructure remains fully supported with 24x7 access to expert assistance and rapid response times.
Business Critical Support delivers a 1-hour response for Severity Level 1 issues, on-site support, and a 4-hour response window, ensuring that problems are resolved swiftly and efficiently. With a 39-month renewal term, this service provides long-term coverage, predictable costs, and operational peace of mind for your enterprise systems.
| Specification | Details |
|---|---|
| SKU | 793-CU9N4Z+P2CMR39 |
| Service Type | Enterprise Business Critical Support (Renewal) |
| Service Duration | 39 Months |
| Support Availability | 24x7 (24 hours a day, 7 days a week) |
| Response Time (Severity 1) | 1 Hour |
| On-Site Support | Yes |
| Service Response Time | 4 Hours |
| Support Channels | Phone and On-Site Assistance |
| Intended For | Mission-Critical NVIDIA Enterprise Deployments |
| Coverage Scope | Applies to all designated NVIDIA offerings deployed with the solution |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Trusted by
Trusted by enterprise and education leaders who need AV done right
Why Clients Choose AVENDOR for Pro AV Projects
A clear difference in expertise, service, and speed.
You may also like
