Description
Ensure your NVIDIA enterprise deployments remain protected with the NVIDIA Enterprise Business Critical Support Services (Renewal) ā 39 Month Service. Designed for mission-critical environments, this premium support plan minimizes downtime and ensures optimal performance across your infrastructure. Gain peace of mind with 24x7 technical support and a rapid one-hour response time for Severity Level 1 cases.
With Business Critical Support, you receive priority access to NVIDIA engineers for immediate assistance, helping you maintain operational continuity and maximize system uptime. This renewal service extends coverage for an additional 39 months, offering consistent reliability, expert troubleshooting, and ongoing optimization for your NVIDIA solutions.
| Specification | Details |
|---|---|
| Service Type | Business Critical Support Services (Renewal) |
| Service Duration | 39 Months |
| Support Availability | 24x7 Technical Support |
| Response Time (Severity 1 Cases) | 1 Hour |
| Service Features | Priority Case Handling, Expert Troubleshooting, Operational Assurance |
| Support Method | Phone Support |
| Coverage | For Designated NVIDIA Enterprise Offerings |
| Purpose | Maintain mission-critical uptime and reduce downtime |
| Renewal Type | Extended Service Renewal |
| Benefits | Maximum support efficiency, faster issue resolution, and consistent reliability |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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