Description
The NVIDIA Enterprise Business Critical Support Services (Renewal) provides the highest level of technical assistance for mission-critical environments where every second counts. This premium service ensures maximum uptime and operational reliability for your NVIDIA enterprise solutions.
With 24x7 support availability and a one-hour response time for Severity Level 1 cases, NVIDIAās Business Critical Support keeps your infrastructure optimized, responsive, and secure. The service includes direct phone support, rapid replacement coverage, and proactive assistance from NVIDIA experts to minimize downtime and accelerate issue resolution.
Ideal for organizations running demanding workloads, this 39-month renewal provides continuous protection, predictable service costs, and sustained performance for your NVIDIA deployment.
| Specification | Details |
|---|---|
| SKU | 793-CU940Z+P2CMR39 |
| Service Type | Enterprise Business Critical Support Services (Renewal) |
| Support Level | Business Critical (Premium Tier) |
| Service Coverage | 24x7 technical assistance |
| Response Time (Severity 1) | 1 Hour |
| Replacement Service Response Time | 4 Hours |
| Support Access | Phone and online support |
| Service Duration | 39 Months |
| Primary Benefit | Protects investment and enhances system reliability |
| Applicable For | NVIDIA enterprise products and solutions |
| Deployment Type | Mission-Critical Environments |
| Renewal Type | Service Renewal |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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