Description
The NVIDIA Enterprise Business Critical Support Services (Renewal) plan delivers premium support for mission-critical deployments that demand maximum uptime. Designed for organizations where even minimal downtime can impact operations, this renewal service ensures continuous access to NVIDIA’s expert technical support. Benefit from 24x7 assistance, a one-hour response time for Severity Level 1 cases, and fast four-hour replacement service to keep your infrastructure fully operational.
With NVIDIA’s enterprise-grade coverage, your IT systems gain dependable protection, optimized reliability, and peace of mind for the next 40 months—ensuring seamless performance and timely resolution of critical issues.
| Specification | Details |
|---|---|
| SKU | 793-CU940Z+P2CMR40 |
| Service Type | Enterprise Business Critical Support (Renewal) |
| Support Availability | 24x7 |
| Response Time (Severity Level 1) | 1 Hour |
| Replacement Service | 4 Hour Response |
| Support Channel | Phone Support |
| Service Duration | 40 Months |
| Coverage Type | Renewal for Designated NVIDIA Offerings |
| Designed For | Mission-Critical Enterprise Deployments |
| Key Benefits | Continuous uptime, rapid response, expert assistance, reliable protection |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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