Description
The NVIDIA Enterprise Business Critical Support Services (Renewal) – 41 Month plan provides top-tier enterprise-level support for mission-critical environments. Designed to minimize downtime and maximize operational reliability, this premium service ensures your NVIDIA solutions receive the fastest response times and expert technical assistance.
With 24/7 access to NVIDIA’s expert support engineers and a one-hour response time for Severity Level 1 issues, businesses can rely on uninterrupted performance and rapid issue resolution. This renewal keeps your enterprise infrastructure operating at peak efficiency, backed by NVIDIA’s trusted support framework.
Key Benefits:
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Delivers premium 24x7 enterprise-grade technical support
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Provides Next Business Day on-site response for faster problem resolution
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Ensures continuous reliability for mission-critical systems
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Protects your investment with comprehensive coverage and renewal continuity
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Extends service validity for 41 months of uninterrupted support
| Specification | Details |
|---|---|
| SKU | 793-CU9NNZ+P2CMR41 |
| Service Type | Enterprise Business Critical Support (Renewal) |
| Support Coverage | 24x7 access to NVIDIA Enterprise Support |
| Response Time (Severity Level 1) | 1 hour |
| Service Response Time | Next Business Day (on-site and phone support) |
| Service Features | Phone Support, On-Site Support |
| Availability | For designated NVIDIA Enterprise offerings |
| Purpose | Mission-critical deployments requiring maximum uptime |
| Duration | 41 Months |
| Service Level | Business Critical |
| Renewal Type | Existing Coverage Renewal |
| Support Scope | Hardware and software assistance for eligible NVIDIA systems |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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