Description
The NVIDIA Enterprise Business Critical Support (Renewal) – 41 Month Service delivers NVIDIA’s highest level of enterprise support, purpose-built for mission-critical environments where even minimal downtime can significantly impact operations. Designed for organizations requiring rapid issue resolution and maximum uptime, this premium service includes 24x7 support access and a one-hour response time for Severity Level 1 cases. NVIDIA’s expert support team ensures reliable assistance, continuous system performance, and predictable ownership costs through proactive replacement and maintenance solutions.
Maintain seamless business operations with confidence through NVIDIA’s comprehensive Business Critical Support—ideal for data centers, high-performance computing, and enterprise-level AI deployments.
Key Benefits:
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Keeps your system optimally maintained with predictable total cost of ownership
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Includes dedicated phone support for fast, effective issue resolution
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4-hour replacement service response for uninterrupted business continuity
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41-month duration ensuring sustained performance and long-term reliability
| Specification | Details |
|---|---|
| SKU | 793-CU940Z+P2CMR41 |
| Service Type | Enterprise Business Critical Support (Renewal) |
| Service Duration | 41 Months |
| Service Coverage | 24x7 access to NVIDIA Enterprise Support |
| Response Time (Severity Level 1) | 1 Hour |
| Replacement Response Time | 4 Hours |
| Support Channel | Phone and Online Support |
| Designed For | Mission-critical NVIDIA deployments |
| Service Scope | Hardware and software issue resolution |
| Primary Benefit | Maximizes uptime and ensures business continuity |
| Availability | Global coverage (region-dependent) |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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