Description
The NVIDIA Enterprise Business Critical Support Services (Renewal) – 43 Month plan provides continuous protection and expert assistance for mission-critical deployments. Designed to minimize downtime and maintain operational stability, this premium service ensures 24/7 access to NVIDIA’s expert support engineers. With a rapid 4-hour response time for Severity Level 1 cases, your team gains the confidence and reliability needed to sustain business continuity and maximize productivity.
Ideal for enterprises deploying NVIDIA-powered solutions, this service guarantees proactive technical support, on-site assistance, and consistent operational efficiency — safeguarding your infrastructure investments and performance outcomes for the long term.
| Specification | Details |
|---|---|
| Service Type | Enterprise Business Critical Support (Renewal) |
| Service Duration | 43 Months |
| Coverage | 24x7 Support for Mission-Critical Deployments |
| Response Time (Severity Level 1) | 4 Hours |
| Support Access | Phone Support and On-Site Service |
| Availability | Available for Designated NVIDIA Enterprise Offerings |
| Support Scope | Technical Assistance, Issue Resolution, and System Optimization |
| Benefit | Maximizes uptime, reliability, and total cost efficiency |
| Target Users | Businesses with mission-critical NVIDIA infrastructure |
| SKU | 793-CU9N4Z+P2CMR43 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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