Description
The NVIDIA Enterprise Business Critical Support Services (Renewal) – 44 Month plan delivers NVIDIA’s highest level of enterprise support for mission-critical environments. This premium service ensures uninterrupted operations for systems where even minimal downtime could cause significant business impact. With 24x7 access to expert support engineers and a one-hour response time for Severity Level 1 cases, your organization gains the confidence and reliability needed for optimal performance.
Maintain consistent uptime and protect your NVIDIA investment through dependable phone support and dedicated case handling. Ideal for businesses that require continuous performance, this 44-month renewal extends your coverage, ensuring stable productivity and operational efficiency across your NVIDIA-powered infrastructure.
| Specification | Description |
|---|---|
| Service Type | Enterprise Business Critical Support Services (Renewal) |
| Service Level | Premium Support for Mission-Critical Deployments |
| Coverage Hours | 24x7 Global Support Availability |
| Response Time (Severity 1) | 1 Hour |
| Support Method | Phone Support |
| Service Duration | 44 Months |
| Purpose | Ensures reliability, rapid response, and continuous uptime |
| Applicable To | Eligible NVIDIA Enterprise Products |
| Features | Predictable support costs, expert assistance, maximum uptime reliability |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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