Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) – 45 Month plan is designed for mission-critical operations that demand maximum reliability and minimal downtime. This premium NVIDIA support tier delivers 24x7 technical assistance and a rapid one-hour response time for Severity Level 1 issues, ensuring your systems remain fully operational.
With on-site expert assistance, comprehensive phone support, and priority ticket handling, you gain complete peace of mind and sustained system performance. This 45-month renewal safeguards your NVIDIA investments with proactive service, accelerated issue resolution, and enterprise-grade dependability across your deployments.
Key Benefits:
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24x7 access to NVIDIA technical experts
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1-hour response for Severity Level 1 cases
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On-site and phone support for rapid resolution
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45-month coverage for long-term operational assurance
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Prioritized support queue for faster issue handling
| Specification | Details |
|---|---|
| Brand | NVIDIA |
| Service Type | Enterprise Business Critical Support |
| Service Level | Business Critical (Premium Tier) |
| Support Availability | 24x7 Technical Support |
| Severity 1 Response Time | 1 Hour |
| Standard Response Time | 4 Hours |
| Support Channels | Phone Support, On-Site Support |
| Service Scope | Renewal Coverage for Eligible NVIDIA Offerings |
| Primary Features | Priority Case Handling, Expert Assistance, Mission-Critical Reliability |
| Service Duration | 45 Months |
| Intended Use | Mission-Critical Enterprise Deployments |
| SKU | 793-CU9N4Z+P2CMR45 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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