Description
The NVIDIA Enterprise Business Critical Support Services (Renewal) – 45 Month Service offers the highest level of enterprise-grade technical support for mission-critical environments. Designed for organizations that cannot afford downtime, this premium service ensures 24x7 access to NVIDIA experts with a one-hour response time for Severity Level 1 issues. With extended coverage and priority escalation, you can safeguard your NVIDIA solutions while maintaining peak operational efficiency.
Enjoy consistent reliability, optimized performance, and a predictable total cost of ownership through NVIDIA’s trusted Business Critical Support program—ensuring your enterprise systems remain protected and productive.
Key Benefits:
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Protects your investment and maximizes system uptime
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24x7 access to expert support for business-critical operations
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One-hour response time for Severity Level 1 cases
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Phone support included for immediate assistance
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45-month duration for long-term reliability and value
| Specification | Description |
|---|---|
| SKU | 793-CU9N0Z+P2CMR45 |
| Service Type | Enterprise Business Critical Support (Renewal) |
| Service Duration | 45 Months |
| Service Level | Business Critical |
| Support Coverage | 24x7 access to NVIDIA enterprise support |
| Response Time (Severity 1) | 1 Hour |
| Service Location | On-site / Remote Support |
| Support Channel | Phone Support |
| Purpose | Ensures mission-critical system uptime and performance |
| Key Benefit | Increased reliability and proactive issue resolution |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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