Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) – 46 Month plan provides comprehensive protection and rapid issue resolution for mission-critical deployments. Designed for environments where downtime directly impacts business performance, this premium support level delivers 24x7 technical assistance and a one-hour response time for Severity Level 1 cases.
With on-site support and a 4-hour advanced replacement service, organizations benefit from maximum uptime, predictable maintenance costs, and reliable end-to-end service continuity. This renewal ensures your NVIDIA infrastructure remains fully covered and operational throughout its 46-month lifecycle.
| Feature | Details |
|---|---|
| Brand | NVIDIA |
| Service Type | Enterprise Business Critical Support (Renewal) |
| SKU | 793-CU944Z+P2CMR46 |
| Service Duration | 46 Months |
| Support Coverage | 24×7 Technical Support |
| Response Time | 1-Hour Response for Severity Level 1 Cases |
| Service Availability | For Designated NVIDIA Enterprise Offerings |
| Service Level | Business Critical Support |
| Service Features | Advanced RMA Replacement Service |
| Replacement Response Time | 4 Hours – Advance Replacement |
| Support Method | Phone and On-Site Support |
| Key Benefits | Reliable issue resolution, minimized downtime, predictable TCO |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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