Description
The NVIDIA Enterprise Business Critical Support Services (Renewal) – 49-Month Service delivers premium protection for organizations operating mission-critical NVIDIA deployments. Designed to minimize downtime and maintain operational continuity, this service provides 24x7 access to expert technical assistance with a one-hour response time for Severity Level 1 cases.
With continuous monitoring, proactive issue resolution, and direct phone support, NVIDIA ensures your enterprise systems maintain peak performance. This extended 49-month renewal plan helps safeguard your investment, ensuring maximum productivity, reduced risk, and long-term reliability across all NVIDIA Enterprise deployments.
| Specification | Description |
|---|---|
| Service Type | Enterprise Business Critical Support – Renewal |
| Service Duration | 49 Months |
| Coverage Availability | 24x7 (24 hours a day, 7 days a week) |
| Response Time (Severity Level 1) | 1 Hour |
| Support Channels | Phone and Online Support |
| Primary Benefits | Ensures uptime, accelerates issue resolution, reduces business disruption |
| Service Features | Priority case handling, direct access to NVIDIA enterprise experts |
| Applicable To | Designated NVIDIA Enterprise solutions |
| Service Location | Remote and On-Site Support Available |
| Purpose | Ideal for mission-critical environments requiring minimal downtime |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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