Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) offers top-tier coverage designed for mission-critical environments where downtime has significant business impact. This 5-month renewal ensures you maintain uninterrupted, high-performance operations with 24x7 expert support and a one-hour response time for Severity Level 1 issues.
NVIDIA’s Business Critical Support delivers the highest level of responsiveness and reliability. It includes direct phone support, on-site assistance, and next business day response for faster resolution and improved efficiency. Ideal for enterprises seeking maximum uptime and dependable support for their NVIDIA deployments.
Key Benefits:
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Ensures reliable, round-the-clock technical support for all critical NVIDIA systems
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Minimizes downtime with rapid on-site response and expert service availability
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Simplifies IT operations by extending predictable, high-value support coverage
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5-month renewal period for flexible and continuous service protection
| Specification | Details |
|---|---|
| Brand | NVIDIA |
| Service Type | Enterprise Business Critical Support |
| Service Level | Business Critical (Premium Tier) |
| Support Availability | 24x7 Support |
| Response Time (Severity 1) | 1 Hour |
| Service Method | On-Site Support |
| Response Time (Standard) | Next Business Day |
| Support Channel | Phone and Online |
| Service Duration | 5 Months (Renewal) |
| Coverage | Must be applied to all NVIDIA offerings within the deployed solution |
| Target Users | Enterprises with mission-critical NVIDIA deployments |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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