Description
Ensure uninterrupted performance for your mission-critical NVIDIA deployments with the NVIDIA Enterprise Business Critical Support Services (Renewal) – 5 Month Service. This premium support level is designed for organizations that cannot afford downtime, offering 24x7 access to NVIDIA’s expert technical engineers and a one-hour response time for Severity Level 1 issues.
With proactive support, rapid troubleshooting, and reliable on-site service, your business remains fully protected against costly interruptions. The 5-month renewal ensures continued operational efficiency and peace of mind for your NVIDIA Enterprise environment.
Key Benefits:
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24x7 access to NVIDIA technical support engineers
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One-hour response for Severity Level 1 cases
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4-hour on-site service response for rapid issue resolution
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Designed for mission-critical NVIDIA Enterprise deployments
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Ensures maximum reliability, uptime, and business continuity
| Specification | Details |
|---|---|
| Brand | NVIDIA |
| Service Type | Enterprise Business Critical Support Services (Renewal) |
| Service Duration | 5 Months |
| Service Level | Business Critical Support |
| Availability | 24x7 Support Coverage |
| Response Time (Severity 1) | 1 Hour |
| On-Site Response Time | 4 Hours |
| Service Location | On-Site |
| Support Channels | Phone Support |
| Intended For | Mission-Critical Deployments |
| SKU | 793-CU9N4Z+P2CMR05 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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