Description
The NVIDIA Enterprise Business Critical Support Service delivers premium enterprise-level technical assistance designed for mission-critical environments. Ideal for deployments where even minimal downtime can lead to major business disruptions, this service provides 24x7 access to NVIDIA’s expert support engineers and guarantees a one-hour response time for Severity Level 1 cases. By renewing your Business Critical Support, you ensure continuous operational reliability, proactive maintenance, and prompt resolution of issues to keep your enterprise solutions performing at peak efficiency.
Enjoy complete peace of mind with consistent performance, dependable support, and optimized productivity throughout your 50-month coverage period.
| Specification | Details |
|---|---|
| Service Type | Enterprise Business Critical Support (Renewal) |
| Service Level | Business Critical |
| Support Coverage | 24x7 Technical Support |
| Response Time | 1 Hour for Severity Level 1 Issues |
| Service Duration | 50 Months |
| Support Channel | Phone Support |
| Availability | For Designated NVIDIA Enterprise Offerings |
| Purpose | Ensures maximum reliability for mission-critical operations |
| Key Benefits | Minimized downtime, priority response, and dependable system performance |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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