Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) - 53 Month plan provides premium-level support designed for mission-critical environments. It ensures that your NVIDIA enterprise infrastructure remains reliable and operational at all times. With 24/7 expert assistance, one-hour response time for Severity Level 1 cases, and comprehensive coverage, this service minimizes downtime and maximizes performance continuity.
By renewing your Business Critical Support, you secure direct access to NVIDIA engineers and proactive solutions that protect your IT investment and ensure consistent, predictable performance across your deployments.
| Specification | Details |
|---|---|
| SKU | 793-CU9N0Z+P2CMR53 |
| Service Type | Enterprise Business Critical Support (Renewal) |
| Service Level | Business Critical ā Premium Tier |
| Availability | 24x7 Support Coverage |
| Response Time (Severity 1) | 1 Hour |
| Support Channel | Phone Support |
| Service Features | Rapid issue resolution, dedicated engineering support, proactive troubleshooting |
| Duration | 53 Months |
| Primary Benefits | Maximized uptime, increased reliability, and reduced operational risk |
| Coverage Requirement | Must be purchased for all NVIDIA offerings within deployed solutions |
| Target Users | Enterprise and mission-critical environments |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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