Description
The NVIDIA Enterprise Business Critical Support Service is the highest tier of NVIDIA’s enterprise support, created for mission-critical environments where downtime can significantly impact operations. This renewal plan offers 53 months of premium support coverage, ensuring consistent uptime and responsive service.
With 24x7 access to NVIDIA’s expert support team and a one-hour response time for Severity Level 1 issues, this plan ensures that your enterprise systems receive priority assistance whenever issues arise. The included 4-hour advance replacement and on-site support guarantee minimal disruption to your operations and faster issue resolution.
Maintain a predictable total cost of ownership while maximizing system reliability, availability, and performance with NVIDIA’s Business Critical Support.
| Specification | Details |
|---|---|
| SKU | 793-CU944Z+P2CMR53 |
| Service Type | Enterprise Business Critical Support (Renewal) |
| Service Duration | 53 Months |
| Support Coverage | 24x7 availability with one-hour response time for Severity Level 1 cases |
| Service Scope | Designated NVIDIA enterprise offerings |
| Support Features | Phone and on-site support |
| Replacement Service | 4-Hour Advance Replacement |
| Key Benefits | Minimizes downtime, enhances reliability, and ensures continuous productivity |
| Target Users | Enterprises with mission-critical deployments |
| Availability | Must be purchased for all NVIDIA offerings within the deployed solution |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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