Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) delivers premium, mission-critical technical support designed for enterprises that require maximum uptime and rapid issue resolution. With 24x7 access to NVIDIA support engineers and a one-hour response time for Severity Level 1 cases, this service ensures smooth, uninterrupted operations for all your NVIDIA deployments.
Renew your service coverage for 54 months to maintain consistent, predictable support and minimize downtime. This Business Critical tier provides priority case handling, expert troubleshooting, and phone support to address issues quickly and efficiently. Keep your NVIDIA solutions performing at their best and ensure business continuity with dependable enterprise-grade care.
| Specification | Details |
|---|---|
| Service Type | Business Critical Support (Renewal) |
| Service Duration | 54 Months |
| Support Coverage | 24x7 Technical Assistance |
| Response Time (Severity 1 Cases) | 1 Hour |
| Support Method | Phone Support |
| Service Level | Premium Enterprise Tier |
| Deployment Type | For Designated NVIDIA Offerings |
| Primary Benefit | Maximizes uptime and system dependability |
| Support Availability | Global |
| SKU | 793-CU9N0Z+P2CMR54 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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