Description
The NVIDIA Enterprise Business Critical Support Services (Renewal) – 55 Month Service provides the highest level of NVIDIA enterprise support designed for mission-critical deployments. This premium service ensures operational continuity by offering 24x7 access to expert technical assistance and a one-hour response time for Severity Level 1 issues.
Engineered for organizations that rely on NVIDIA solutions to power essential business operations, this support plan minimizes downtime and maximizes system reliability. The inclusion of phone and on-site support gives enterprises the assurance of rapid problem resolution and consistent performance across all supported NVIDIA offerings.
With a 55-month service duration, this renewal plan delivers long-term reliability and peace of mind, ensuring that your NVIDIA infrastructure remains optimized, secure, and fully supported throughout its lifecycle.
| Specification | Details |
|---|---|
| Brand | NVIDIA |
| Service Type | Enterprise Business Critical Support (Renewal) |
| Service Duration | 55 Months |
| Availability | 24x7 Support Coverage |
| Response Time (Severity 1) | 1 Hour |
| Service Delivery | Phone and On-site Support |
| Support Features | Advanced troubleshooting, escalation management, and expert guidance |
| Response Level | 4-Hour Service Response Time |
| Intended For | Mission-critical NVIDIA enterprise deployments |
| Benefits | Maximizes uptime, ensures system stability, and provides rapid resolution |
| SKU | 793-CU9N4Z+P2CMR55 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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