Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) offers top-tier support designed for mission-critical deployments where every minute counts. This premium service level ensures rapid issue resolution and continuous uptime, providing 24x7 technical assistance with a one-hour response time for Severity Level 1 cases.
With dedicated NVIDIA support engineers available around the clock, organizations can operate confidently knowing their AI, data, or visualization workloads are fully protected. This renewal extends coverage for 56 months, maintaining business continuity and system reliability through proactive support and rapid response.
Key Benefits:
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24/7 expert technical support for mission-critical environments
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One-hour response time for Severity Level 1 incidents
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Predictable total cost of ownership with extended coverage
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Designed to minimize downtime and maximize productivity
| Specification | Details |
|---|---|
| SKU | 793-CU9N0Z+P2CMR56 |
| Service Type | Business Critical Support Services (Renewal) |
| Support Coverage | 24x7 Technical Support |
| Response Time (Severity 1) | 1 Hour |
| Service Method | Phone Support |
| Service Scope | Mission-Critical Enterprise Deployments |
| Duration | 56 Months |
| Availability | For Designated NVIDIA Offerings |
| Objective | Ensures maximum productivity and system dependability |
| Support Model | Predictable, proactive, and rapid issue resolution |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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