Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) provides extended premium coverage designed for mission-critical deployments where uptime is essential. This 56-month renewal plan ensures seamless continuation of NVIDIA’s highest-tier support with 24x7 access and a one-hour response time for Severity Level 1 cases.
With phone-based assistance, rapid replacement service, and prioritized escalation paths, this service guarantees your enterprise systems remain fully operational with minimal downtime. Maintain predictable operating costs, reliable technical response, and fast on-site replacement to keep your NVIDIA infrastructure running at maximum performance and dependability.
| Specification | Details |
|---|---|
| SKU | 793-CU940Z+P2CMR56 |
| Service Type | Enterprise Business Critical Support (Renewal) |
| Support Coverage | 24x7 availability with 1-hour response time for Severity Level 1 cases |
| Service Duration | 56 Months |
| Delivery Method | Phone and On-Site Support |
| Replacement Service | 4 Hour - Replacement response time |
| Availability | For designated NVIDIA Enterprise offerings |
| Purpose | Designed for mission-critical systems requiring minimal downtime |
| Key Benefits | Predictable total cost of ownership, dependable response, extended uptime |
| Manufacturer | NVIDIA |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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