Description
Ensure your NVIDIA enterprise systems remain fully operational and protected with the NVIDIA Enterprise Business Critical Support Services (Renewal) – 57 Month Service. Designed for mission-critical environments, this premium support level minimizes downtime and maximizes efficiency. Customers benefit from 24/7 access to NVIDIA’s expert support engineers, ensuring fast issue resolution and continuous business operations.
With a 1-hour response time for Severity Level 1 cases, your organization can count on immediate attention to the most urgent issues. The service also includes dependable phone support for seamless communication and troubleshooting. By renewing this support plan, you secure ongoing reliability, proactive issue handling, and optimized system performance over the 57-month coverage period.
| Specification | Details |
|---|---|
| Service Type | Business Critical Support (Renewal) |
| Service Level | Enterprise Premium |
| Coverage Hours | 24x7 Support Availability |
| Response Time (Severity 1) | 1 Hour |
| Support Channel | Phone Support |
| Service Duration | 57 Months |
| Primary Benefit | Minimizes downtime for mission-critical deployments |
| Support Coverage | All designated NVIDIA Enterprise Offerings |
| Key Features | Fast response, expert assistance, predictable cost of ownership |
| Renewal Eligibility | Requires active NVIDIA Enterprise product deployment |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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