Description
The NVIDIA Enterprise Business Critical Support Services (Renewal) provides extended, mission-critical support designed for organizations that rely on uninterrupted performance. This premium service ensures around-the-clock availability and a one-hour response time for Severity Level 1 incidents—minimizing downtime and maximizing productivity. NVIDIA’s Business Critical Support delivers expert-level assistance and a predictable total cost of ownership for high-stakes enterprise deployments.
With 24x7 phone support and proactive service management, this 58-month renewal helps maintain system reliability, performance consistency, and operational confidence—ensuring your NVIDIA solution continues to deliver exceptional value.
| Specification | Details |
|---|---|
| SKU | 793-CU9N0Z+P2CMR58 |
| Service Type | Enterprise Business Critical Support (Renewal) |
| Service Duration | 58 Months |
| Service Coverage | 24x7 availability |
| Response Time | 1-Hour response for Severity Level 1 cases |
| Support Channel | Phone support |
| Service Benefits | Protects investment, minimizes downtime, ensures performance continuity |
| Support Availability | For designated NVIDIA enterprise offerings |
| Additional Features | Predictable cost of ownership, proactive support engagement |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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