Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) offers the highest level of enterprise support for organizations relying on NVIDIA technologies in mission-critical environments. Designed for businesses where even minimal downtime has a significant impact, this premium service ensures continuous performance and system reliability.
With 24×7 availability and a one-hour response time for Severity Level 1 cases, NVIDIA’s expert engineers provide rapid problem resolution to keep operations running seamlessly. The service also includes phone and on-site support, ensuring fast assistance and expert intervention whenever needed.
By maintaining consistent coverage for your NVIDIA solutions, this 59-month renewal helps maximize uptime, improve productivity, and deliver dependable performance across all deployments.
| Specification | Details |
|---|---|
| Brand | NVIDIA |
| Service Type | Enterprise Business Critical Support |
| Support Level | Premium (24x7 availability) |
| Service Duration | 59 Months |
| Renewal Type | Service Renewal |
| Response Time (Severity 1) | 1 Hour |
| Service Coverage | All designated NVIDIA enterprise offerings |
| Support Availability | 24×7 access to NVIDIA support engineers |
| Phone Support | Included |
| On-Site Support | Available for expert intervention |
| Service Response | Next Business Day |
| Purpose | Ensures maximum uptime and operational reliability |
| Ideal For | Mission-critical NVIDIA enterprise deployments |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Trusted by
Trusted by enterprise and education leaders who need AV done right
Why Clients Choose AVENDOR for Pro AV Projects
A clear difference in expertise, service, and speed.
You may also like
