Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) provides premium 24x7 enterprise-grade assistance designed to ensure uninterrupted system operations. Built for mission-critical environments, this service minimizes downtime and maximizes productivity with one-hour response time for Severity Level 1 issues. Ideal for organizations that rely on NVIDIA solutions for performance-sensitive workloads, this support plan ensures continuous reliability and business continuity through proactive phone support and expert technical guidance.
Protect your investment with NVIDIA’s top-tier support that keeps your systems optimized, efficient, and secure over a long-term 59-month service period.
| Specification | Description |
|---|---|
| SKU | 793-CU9N0Z+P2CMR59 |
| Service Type | Enterprise Business Critical Support Services (Renewal) |
| Service Duration | 59 Months |
| Service Availability | 24 x 7 |
| Response Time (Severity 1) | 1 Hour |
| Support Channel | Phone Support |
| Service Coverage | Applicable to designated NVIDIA Enterprise offerings |
| Primary Benefit | Ensures system reliability and rapid issue resolution |
| Intended Use | Mission-critical enterprise deployments |
| Renewal Type | Support Service Renewal |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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