Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) – 6 Month plan provides premium enterprise-grade technical assistance for mission-critical operations. Designed for organizations where downtime has significant business impact, this service ensures your NVIDIA infrastructure remains stable, optimized, and resilient.
Benefit from 24×7 expert support, one-hour response for Severity 1 issues, and on-site service availability to quickly resolve issues and maintain uninterrupted productivity. With a 6-month duration, this renewal offers short-term continuity and reliable protection for your NVIDIA enterprise deployments.
| Specification | Details |
|---|---|
| SKU | 793-CU9N4Z+P2CMR06 |
| Service Type | Enterprise Business Critical Support (Renewal) |
| Service Duration | 6 Months |
| Support Coverage | 24 × 7 Availability |
| Severity 1 Response Time | 1 Hour |
| Standard Response Time | 4 Hours |
| Service Location | On-Site |
| Support Channel | Phone Support |
| Target Users | Mission-Critical Enterprise Deployments |
| Primary Benefit | Maximum reliability and rapid issue resolution |
| Coverage Requirement | Must be purchased for all NVIDIA offerings in the deployed solution |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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