Description
The NVIDIA Enterprise Business Critical Support Service is a premium support tier designed for organizations that rely on mission-critical NVIDIA deployments. This 7-month renewal ensures continued operational excellence with 24×7 access to NVIDIA technical experts and a one-hour response time for Severity Level 1 issues.
Minimize downtime and maintain peak system reliability with on-site support, next business day response, and proactive assistance tailored for enterprise-scale environments. NVIDIA’s Business Critical Support provides the stability and assurance required to keep your operations running without interruption.
Key Benefits:
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Continuous peace of mind for mission-critical operations
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Direct access to expert phone support for rapid problem resolution
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On-site service availability for faster issue handling
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Next Business Day response time for improved operational continuity
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7-month renewal coverage for dependable, ongoing support
| Specification | Description |
|---|---|
| Service Type | Enterprise Business Critical Support (Renewal) |
| SKU | 793-CU9NNZ+P2CMR07 |
| Support Availability | 24 × 7 Access to NVIDIA Technical Experts |
| Severity 1 Response Time | 1 Hour |
| Service Response Time | Next Business Day |
| Support Channel | Phone & On-Site Support |
| Coverage Duration | 7 Months |
| Service Scope | Mission-Critical NVIDIA Enterprise Deployments |
| Benefits | Reduces downtime, increases reliability, ensures system stability |
| Support Requirement | Must be purchased for all NVIDIA offerings within the deployment |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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