Description
The NVIDIA Enterprise Business Critical Support (Renewal) provides elite 24x7 technical support and a one-hour response time for Severity Level 1 cases — ideal for mission-critical deployments where uptime is essential. Designed for organizations relying on NVIDIA’s enterprise solutions, this renewal service ensures continued operational stability, prompt issue resolution, and access to expert technical engineers. With a 4-hour advance replacement and 7-month service coverage, your business stays productive, efficient, and fully supported.
Enjoy continuous protection, dependable assistance, and predictable ownership costs — ensuring your NVIDIA environment runs at peak performance without disruption.
| Specification | Details |
|---|---|
| SKU | 793-CU944Z+P2CMR07 |
| Service Type | Enterprise Business Critical Support (Renewal) |
| Support Coverage | 24x7 access to NVIDIA technical support engineers |
| Response Time | 1 hour for Severity Level 1 cases |
| Replacement Service | 4-Hour Advance Replacement |
| Support Channels | Phone and on-site support |
| Duration | 7 months |
| Service Level | Premium / Business Critical |
| Intended For | Mission-critical enterprise deployments |
| Key Benefit | Maximized uptime and rapid issue resolution |
| Includes | Proactive maintenance and dependable technical support |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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