Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) – 8 Month plan provides premium technical support for mission-critical deployments. Designed for enterprises that require minimal downtime, this service ensures rapid issue resolution with 24x7 support availability and a one-hour response time for Severity Level 1 cases.
With proactive support, direct phone assistance, and next business day on-site service, your NVIDIA solutions remain stable and productive. This renewal extends your protection, helping maintain system performance, reduce operational risks, and achieve predictable total cost of ownership.
Key Benefits:
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Keeps your system optimally maintained with reliable, high-availability coverage
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Includes phone support for quick issue resolution and operational continuity
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On-site service ensures immediate hands-on assistance when needed
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Next Business Day service response time maximizes uptime and efficiency
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8-month duration delivers sustained reliability for mission-critical environments
| Specification | Details |
|---|---|
| SKU | 793-CU9NNZ+P2CMR08 |
| Service Type | Enterprise Business Critical Support (Renewal) |
| Service Duration | 8 Months |
| Service Availability | 24x7 Technical Support |
| Response Time (Severity Level 1) | 1 Hour |
| On-Site Support | Next Business Day |
| Support Channel | Phone Support |
| Designed For | NVIDIA Enterprise Deployments |
| Coverage Scope | All eligible NVIDIA offerings in deployed solutions |
| Benefit | Ensures continuous uptime and operational reliability |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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