Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) is a premium support offering designed for mission-critical environments where even minimal downtime can result in major operational or financial impact. This renewal provides continued access to NVIDIA’s expert support engineers 24x7, ensuring seamless performance and rapid resolution for high-priority issues.
With a guaranteed 4-hour response time for Severity Level 1 cases, the Business Critical Support plan keeps your enterprise systems optimized, reliable, and protected. It includes comprehensive phone and on-site support to limit downtime and maintain a predictable total cost of ownership—ideal for businesses that demand continuous uptime and operational excellence.
| Specification | Description |
|---|---|
| Brand | NVIDIA |
| Service Type | Enterprise Business Critical Support |
| Support Level | Business Critical (Premium Tier) |
| Service Category | Renewal |
| Duration | 8 Months |
| Availability | 24x7 Support Access |
| Response Time (Severity 1) | 4 Hours |
| Support Method | Phone and On-Site Support |
| Coverage Scope | NVIDIA Enterprise Solutions |
| Objective | Maintain mission-critical operations with minimal downtime |
| Benefits | Predictable cost of ownership, expert assistance, reduced risk |
| SKU | 793-CU9N4Z+P2CMR08 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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