Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) is built for organizations that rely on uninterrupted performance for mission-critical deployments. This premium support level ensures fast, dependable service with a one-hour response time for Severity Level 1 cases and round-the-clock access to NVIDIA experts.
With 24x7 availability, on-site assistance, and advance replacement service within four hours, this plan minimizes downtime and maximizes operational continuity. Ideal for enterprises where even minor disruptions can significantly affect business operations, this 8-month renewal plan provides ongoing protection, expert guidance, and complete peace of mind.
| Specification | Details |
|---|---|
| SKU | 793-CU944Z+P2CMR08 |
| Service Type | Renewal |
| Service Level | Enterprise Business Critical Support |
| Service Duration | 8 Months |
| Support Availability | 24x7 |
| Response Time (Severity Level 1) | 1 Hour |
| Replacement Response Time | 4 Hours - Advance Replacement |
| Support Channel | Phone Support |
| On-Site Support | Included |
| Purpose | Designed for mission-critical deployments |
| Key Benefit | Minimizes downtime with proactive, priority-level support |
| Provider | NVIDIA |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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