Description
The NVIDIA Enterprise Business Critical Support Services (Renewal) ensures your mission-critical systems continue to operate at peak performance with minimal downtime. Designed for high-impact environments, this premium service level provides 24x7 expert technical assistance and a one-hour response time for Severity Level 1 issues. It includes phone support and rapid 4-hour replacement services to keep your NVIDIA solutions running smoothly and reliably.
This 8-month renewal plan extends your existing coverage, giving you continued peace of mind, operational stability, and the fastest possible support response when it matters most.
| Specification | Details |
|---|---|
| Service Type | Enterprise Business Critical Support Services (Renewal) |
| Service Duration | 8 Months |
| Support Coverage | 24x7 access to NVIDIA Enterprise Support |
| Response Time (Severity 1) | 1 Hour |
| Replacement Service | 4-Hour Replacement |
| Support Channel | Phone and online support |
| Target Users | Enterprise and mission-critical environments |
| Service Benefits | Rapid issue resolution, operational continuity, expert technical guidance |
| SKU | 793-CU940Z+P2CMR08 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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