Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) provides continuous, premium-level support designed for mission-critical environments where downtime can severely impact operations. This 9-month renewal ensures uninterrupted access to NVIDIA’s expert technical assistance with 24x7 availability and a one-hour response time for Severity Level 1 incidents. By maintaining your Business Critical Support coverage, you safeguard productivity, protect your infrastructure, and ensure optimal performance across your NVIDIA deployments.
Key Benefits:
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Ensures business continuity for mission-critical systems
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24x7 support with 1-hour response for Severity 1 issues
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Access to NVIDIA’s expert engineers for faster resolution
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Proactive maintenance and issue prevention
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Predictable total cost of ownership through ongoing coverage
| Specification | Details |
|---|---|
| SKU | 793-CU9N0Z+P2CMR09 |
| Service Type | Enterprise Business Critical Support (Renewal) |
| Support Coverage | 24x7 access to NVIDIA Enterprise Support |
| Response Time | 1 hour for Severity Level 1 cases |
| Service Duration | 9 Months |
| Support Channels | Phone Support |
| Service Availability | Applicable to designated NVIDIA Enterprise offerings |
| Primary Benefit | Ensures maximum system uptime and operational reliability |
| Key Feature | Predictable total cost of ownership |
| Purpose | Designed for mission-critical deployments |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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