Description
The NVIDIA Enterprise Business Critical Support with RMA - 58 Month Service provides industry-leading coverage for mission-critical environments that demand continuous uptime. Designed for organizations where downtime can have significant business impact, this premium service ensures rapid issue resolution and complete operational confidence.
With 24x7 access to NVIDIA technical experts and a one-hour response time for Severity Level 1 incidents, customers receive immediate attention to minimize disruption. The included replacement service with a 4-hour turnaround delivers quick recovery and ensures maximum efficiency for your NVIDIA enterprise systems.
This long-term 58-month service plan helps you maintain optimal system performance, reduce total cost of ownership, and sustain productivity across demanding deployments.
| Specification | Details |
|---|---|
| Service Type | Business Critical Support with RMA |
| Service Duration | 58 Months |
| Support Availability | 24x7 |
| Response Time (Severity Level 1) | 1 Hour |
| Replacement Service | Included |
| Replacement Response Time | 4 Hours |
| Coverage Scope | Designated NVIDIA Enterprise Offerings |
| Primary Benefits | Minimizes downtime, ensures rapid resolution, maintains peak performance |
| Support Delivery Method | Remote and On-site (as required) |
| Renewal Option | Available for extended coverage |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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