Description
The NVIDIA Enterprise Business Critical Support with RMA delivers the highest level of technical assistance for mission-critical operations. Designed for organizations that require maximum uptime and rapid response, this premium support service ensures your NVIDIA deployments remain optimized and resilient. With 24/7 access to NVIDIA support engineers and a one-hour response time for Severity Level 1 cases, you gain peace of mind knowing your systems are fully protected.
The included 4-hour replacement service ensures minimal downtime and operational continuity. Whether managing large-scale enterprise AI workloads or mission-critical IT infrastructure, NVIDIAās Business Critical Support delivers the reliability, speed, and expertise your business demands.
Key Features:
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24x7 access to NVIDIA technical experts
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One-hour response for Severity Level 1 issues
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4-hour replacement service for maximum uptime
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Comprehensive coverage for designated NVIDIA solutions
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Predictable total cost of ownership with enterprise-grade dependability
| Specification | Description |
|---|---|
| SKU | 793-CU940Z+P2CMR53 |
| Service Type | Enterprise Business Critical Support with RMA |
| Support Availability | 24x7 Support Access |
| Response Time (Severity 1) | 1 Hour |
| Replacement Service | 4 Hour ā Replacement Service Response |
| Service Duration | 53 Months |
| Coverage | Applicable to designated NVIDIA enterprise offerings |
| Service Benefits | Fast response, priority handling, replacement coverage |
| Ideal For | Mission-critical enterprise deployments requiring minimal downtime |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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