Description
Ensure uninterrupted performance with the NVIDIA Enterprise Business Critical Support with RMA - 60 Month Service, designed for mission-critical environments where downtime can cause significant business impact. This premium service level provides 24/7 expert support and a one-hour response time for Severity Level 1 cases, ensuring your systems are quickly restored to full functionality.
With 4-hour replacement service and Return Material Authorization (RMA) included, you gain dependable issue resolution, minimal disruption, and long-term reliability. Protect your NVIDIA deployments with comprehensive coverage that keeps operations optimized, efficient, and resilient for five full years.
| Specification | Details |
|---|---|
| SKU | 793-CU940Z+P2CMR60 |
| Service Type | Enterprise Business Critical Support with RMA |
| Service Duration | 60 Months |
| Coverage | 24x7 access to NVIDIA Enterprise Support |
| Response Time (Severity 1) | 1 Hour |
| Replacement Service Response | 4 Hours |
| Service Features | Phone and online support, hardware replacement, RMA handling |
| Intended For | Mission-critical enterprise deployments |
| Support Scope | NVIDIA designated offerings |
| Availability | Global |
| Benefits | Rapid issue resolution, reduced downtime, predictable total cost of ownership |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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