Description
The NVIDIA Enterprise Business Critical Support with RMA - 35 Month Service provides premium, high-priority assistance designed for mission-critical deployments where downtime directly impacts business performance. This top-tier support plan ensures 24x7 coverage and a one-hour response time for Severity Level 1 cases, giving organizations complete confidence in operational continuity.
With NVIDIA’s rapid-response RMA and proactive issue resolution, your IT environment remains stable and optimized for performance. Gain peace of mind with predictable support costs, replacement service coverage, and guaranteed four-hour replacement response time to minimize disruptions and maintain maximum uptime.
Key Benefits:
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Keeps your system optimally maintained with a predictable total cost of ownership
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Includes replacement service for dependable efficiency and peace of mind
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4-hour replacement response time ensures swift issue resolution and operational continuity
| Specification | Details |
|---|---|
| SKU | 793-CU940Z+P2CMR35 |
| Service Type | Enterprise Business Critical Support with RMA |
| Support Coverage | 24x7 availability |
| Severity Level 1 Response | 1 Hour |
| Replacement Service Response Time | 4 Hours |
| Service Duration | 35 Months |
| Service Scope | Mission-critical enterprise environments |
| Primary Features | Replacement service, proactive issue resolution, priority response |
| Support Method | Phone and online access |
| Availability | For designated NVIDIA enterprise offerings |
| Goal | Minimize downtime and ensure peak performance reliability |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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